Upgrading FlexPro 8.0.24 to 8.0.29

SupportCommunity General Upgrading FlexPro 8.0.24 to 8.0.29

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  • #12745
    Anonym
    Inaktiv

    Hello,

    When I try to upgrade FlexPro from version 8.0.24 to 8.0.29, I have this error message “HASP SRM Run-time installation – Drivers from previous installations are still present. Use the previous installer to completely remove these drivers.” .

    I have upgraded FlexPro from version 8.0.21 to 8.0.29 without any error.

    What’s wrong ?
    How can I uninstall these drivers, and what about the license ?

    Best regards.

    #8411
    Anonym
    Inaktiv

    Hello,

    When I try to upgrade FlexPro from version 8.0.24 to 8.0.29, I have this error message “HASP SRM Run-time installation – Drivers from previous installations are still present. Use the previous installer to completely remove these drivers.” .

    I have upgraded FlexPro from version 8.0.21 to 8.0.29 without any error.

    What’s wrong ?
    How can I uninstall these drivers, and what about the license ?

    Best regards.

    #9211
    Bernhard KantzBernhard Kantz
    Moderator

    Please try to uninstall FlexPro before installing the newer version. If this does not work anymore please address to support@weisang.com to obtain a tool for manual uninstallation.

    The license will not be tampered by uninstallation of the license management system. It will show up again once you reinstall the licensing system.

    Support
    support@weisang.com

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