FP8 – Export a diagram to PNG or JPEG file

SupportCommunity General FP8 – Export a diagram to PNG or JPEG file

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  • #12575
    Anonym
    Inaktiv

    Hello,

    I’ve set the resoution to 300 DPI when exporting a diagram to a PNG file (or to a JPEG file).
    When I show the file’s properties, the resolution seams to be 96 pixels/inch in both horizontal and vertical directions, and not 300 pixels/inch.

    Also when I import the image in Word document, the image hasn’t the same size in cm than in FlexPro.

    What am I doing wrong ?

    Thanks.

    #8238
    Anonym
    Inaktiv

    Hello,

    I’ve set the resoution to 300 DPI when exporting a diagram to a PNG file (or to a JPEG file).
    When I show the file’s properties, the resolution seams to be 96 pixels/inch in both horizontal and vertical directions, and not 300 pixels/inch.

    Also when I import the image in Word document, the image hasn’t the same size in cm than in FlexPro.

    What am I doing wrong ?

    Thanks.

    #8926
    Bernhard KantzBernhard Kantz
    Moderator

    Hello,

    the reason why this happens is that the FlexPro export does not write the image resolution into the file. Only the (correct) size in pixels is written. Most clients assume a default resolution of 92 DPI (screen resolution) in this case which is not what you expect if you exported with a different resolution.

    We already fixed that issue and will release it with the next maintenance update of FlexPro.

    Weisang Support

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