FlexPro9 Crashes when importing AstroMed DCR files

This topic has 4 replies and 2 voices and was last updated 13 years, 2 months ago ago by Dermot Cradden.

Viewing 5 posts - 1 through 5 (of 5 total)

Author

Posts
19.03.2012 at 14:36 #34360

Dermot Cradden
Participant

I have just installed the evaluation version of FP9 on a Windows7 (64bit)computer. Trying various methods of Import for a DCR type AstroMed file from a Dash32 datalogger, FlexPro crashes. It has worked fine on an XP computer up to now. As we are transitioning to Windows 7 this year it will become problematic.

I will forward the error files created to support.

19.03.2012 at 14:36 #34364

Dermot Cradden
Participant

I have just installed the evaluation version of FP9 on a Windows7 (64bit)computer. Trying various methods of Import for a DCR type AstroMed file from a Dash32 datalogger, FlexPro crashes. It has worked fine on an XP computer up to now. As we are transitioning to Windows 7 this year it will become problematic.

I will forward the error files created to support.

21.03.2012 at 08:44 #34361

Bernhard Kantz
Participant

We will check the import filter of the current release and fix it in the next release 9.0.14.

support@weisang.com

21.03.2012 at 12:49 #34362

Dermot Cradden
Participant

When will the next release be done?
I have a current need to purchase several licenses that is now on hold pending this resolution.
It would be expeditious, and I would be willing to purchase the previous release 9.0.11.0 since this has the working Import Filter for DCR files that I require.

21.03.2012 at 13:22 #34363

Bernhard Kantz
Participant

We will send you a import filter DLL for release 9.0.13.

support@weisang.com
Author

Posts

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.